The CX Blog
Feb 20, 2026
Building Customer Centred Service : Why True Alignment Is the Future of Customer Experience
Feb 20, 2026
Building Customer Centred Service : Why True Alignment Is the Future of Customer Experience
Feb 18, 2026
South Africa has emerged as a Global leader in Business Process Outsourcing
Feb 18, 2026
South Africa has emerged as a Global leader in Business Process Outsourcing
Feb 2, 2026
Understanding Every Customer, In Every Language
Feb 2, 2026
Understanding Every Customer, In Every Language
Jan 7, 2026
Choosing an accredited BPO Partner
Jan 7, 2026
Choosing an accredited BPO Partner
Dec 1, 2025
South Africa: The Rising Hub of Global BPO and Business Services
Dec 1, 2025
South Africa: The Rising Hub of Global BPO and Business Services
Nov 14, 2025
100,000 Five-Star Moments - Real Retail CX Excellence
Nov 14, 2025
100,000 Five-Star Moments - Real Retail CX Excellence
Nov 1, 2025
CXG Recognised for Service Excellence
Nov 1, 2025
CXG Recognised for Service Excellence
Oct 15, 2025
CXG becomes GBPO Solutions Accredited Member, reinforcing South Africa’s trusted BPO value proposition
Oct 15, 2025
CXG becomes GBPO Solutions Accredited Member, reinforcing South Africa’s trusted BPO value proposition
Sep 3, 2025
WhatsApp Calling Changes Everything
Sep 3, 2025
WhatsApp Calling Changes Everything
Jun 11, 2025
Doing Business in Africa? Start With Data-Driven Customer Experience
Jun 11, 2025
Doing Business in Africa? Start With Data-Driven Customer Experience
Jan 22, 2025
CXG honoured with Top Service Provider Award
Jan 22, 2025
CXG honoured with Top Service Provider Award
Oct 12, 2024
Consistency, Culture, and Purpose
Oct 12, 2024
Consistency, Culture, and Purpose
Sep 8, 2025
TikTok Messaging Now Standard with our UCaaS Platform
Sep 8, 2025
TikTok Messaging Now Standard with our UCaaS Platform
Sep 2, 2025
Driving Innovation at the Intersection of Media, Telecom, and Customer Experience
Sep 2, 2025
Driving Innovation at the Intersection of Media, Telecom, and Customer Experience
Aug 15, 2025
Powering Convenient, Affordable Parcel Delivery at Scale
Aug 15, 2025
Powering Convenient, Affordable Parcel Delivery at Scale
May 21, 2021
Digital Behaviour Based Insurance MiWay Blink
May 21, 2021