About CXG

Team Group Photo
Team Group Photo
Team Group Photo

ABOUT US

ABOUT US

ABOUT US

100+

Clients Served

100+

Clients Served

100+

Clients Served

27

Years of Experience

27

Years of Experience

27

Years of Experience

1000+

Employees

1000+

Employees

1000+

Employees

With a track record spanning 27 years, we remain the leading On-Demand Digital Customer Experience partner serving some of the largest global premier consumer-facing corporate brands.

CXG skills, experience, and industry expertise offers comprehensive on-demand, fully outsourced, digital solutions that focuses on:Identifications of critical success factors and performance indicators;

+ The consistent provision of a seamless Customer Experiences across opti-channels;
+ Consistent delivery against a uniquely designed EEQL framework;
+ True On-Demand scalability where our People, Process and Technology seamlessly scale to meet demand requirements;
+ True partnership and engagement where we share risk and success;
+ Key to our offering and differentiation is our commitment to true Empowerment.

We are proud of our partnerships, which significantly supports our sustainable ‘learn-and-earn’ approach with unemployed youth, students and learners in South Africa. As a business, this partnership provides a unique platform to positively address unemployment and communities.

We believe our offering is unmatched in service excellence, flexibility, relevance, and cost as we enable Organisations to meet its critical business strategies whilst remaining Customer relevant.

OUR VALUES

OUR VALUES

OUR VALUES

What Drives Us

  1. Customer Obsessed

    CXG is the brand behind the brand! Customer obsession means we put the long-term success of our clients and their customers ahead of short-term convenience. It is embedded in how we design Customer journeys, make decisions, govern delivery and hold ourselves accountable. We focus on CX outcomes, prevention, and trust. We consistently build superior CX, partnerships and brands.

  2. Customer Obsessed

    CXG is the brand behind the brand! Customer obsession means we put the long-term success of our clients and their customers ahead of short-term convenience. It is embedded in how we design Customer journeys, make decisions, govern delivery and hold ourselves accountable. We focus on CX outcomes, prevention, and trust. We consistently build superior CX, partnerships and brands.

  3. Customer Obsessed

    CXG is the brand behind the brand! Customer obsession means we put the long-term success of our clients and their customers ahead of short-term convenience. It is embedded in how we design Customer journeys, make decisions, govern delivery and hold ourselves accountable. We focus on CX outcomes, prevention, and trust. We consistently build superior CX, partnerships and brands.

  4. Experience Driven

    We believe Customer Design must be re-invented over and over again in order to remain Customer relevant. We create meaningful experiences that changes lives.

  5. Experience Driven

    We believe Customer Design must be re-invented over and over again in order to remain Customer relevant. We create meaningful experiences that changes lives.

  6. Experience Driven

    We believe Customer Design must be re-invented over and over again in order to remain Customer relevant. We create meaningful experiences that changes lives.

  7. Global BPO Accredited and Trusted

    CXG’s accreditation aligns with globally recognised outsourcing governance principles, supporting transparency, ethical engagement and independently verified delivery capability. It reflects our commitment to operating at internationally benchmarked standards in service of our clients trust.

  8. Global BPO Accredited and Trusted

    CXG’s accreditation aligns with globally recognised outsourcing governance principles, supporting transparency, ethical engagement and independently verified delivery capability. It reflects our commitment to operating at internationally benchmarked standards in service of our clients trust.

  9. Global BPO Accredited and Trusted

    CXG’s accreditation aligns with globally recognised outsourcing governance principles, supporting transparency, ethical engagement and independently verified delivery capability. It reflects our commitment to operating at internationally benchmarked standards in service of our clients trust.

  10. Accredited and Trusted

    CXG’s accreditation aligns with globally recognised outsourcing governance principles, supporting transparency, ethical engagement and independently verified delivery capability. It reflects our commitment to operating at internationally benchmarked standards in service of our clients trust.

  11. Accredited and Trusted

    CXG’s accreditation aligns with globally recognised outsourcing governance principles, supporting transparency, ethical engagement and independently verified delivery capability. It reflects our commitment to operating at internationally benchmarked standards in service of our clients trust.

  12. Accredited and Trusted

    CXG’s accreditation aligns with globally recognised outsourcing governance principles, supporting transparency, ethical engagement and independently verified delivery capability. It reflects our commitment to operating at internationally benchmarked standards in service of our clients trust.

OUR TEAM

OUR TEAM

OUR TEAM

The Team Behind CXG

Brandon Meszaros

CEO

Brandon Meszaros

CEO

Brandon Meszaros

CEO

Saira Abrahams

Head Project Management and CX

Saira Abrahams

Head Project Management and CX

Saira Abrahams

Head Project Management and CX

Lisa Basson

Head Digital and Data

Lisa Basson

Head Digital and Data

Lisa Basson

Head Digital and Data

Chester Prince

Head Operations and L&D

Chester Prince

Head Operations and L&D

Chester Prince

Head Operations and L&D

Shantal Naidoo

HR and Legal Executive

Shantal Naidoo

HR and Legal Executive

Shantal Naidoo

HR and Legal Executive

Graham Wilhelm

CISO

Graham Wilhelm

CISO

Graham Wilhelm

CISO

Let’s Elevate your CX

Office Address

158 Jan Smuts Avenue, Rosebank, Johannesburg, South Africa

Phone Number

© 2026 CXG All Right Reserved

Let’s Elevate your CX

Office Address

158 Jan Smuts Avenue, Rosebank, Johannesburg, South Africa

Phone Number

© 2026 CXG All Right Reserved

Let’s Elevate your CX

Office Address

158 Jan Smuts Avenue, Rosebank, Johannesburg, South Africa

Phone Number

© 2026 CXG All Right Reserved