Nando's IMEA
Delivering Integrated Customer Experiences
Client:
Nando's
Scope:
CX
Year:
2000
With a 25 year integrated CX journey we continue to provide Nando's with a Full Omni-Channel CX, Social Media, eCommerce and Last Mile Support, IMEA CX and Centralised ordering management.Fully managed including centralised Ordering, CX Rescue, Last Mile CX and IMEA.
With a team of 110 individuals we continue to deliver meaningful engagements, underpinned by significant and life changing work that today after 9 years has seen our team manage in excess of R2 Billion in sales.